Frequently Asked Questions
and set “Merge CSS files” to “Yes”.
Q: I have several Iframes on my store and I want to delay the loading of Iframes so that to speed up the page load. Would it be possible using your extension?
Yes, you can delay the loading of Iframes using a setting provided in our extension. To delay the load of Iframe we need to add an attribute “defer” in every Iframe. Enabling “Defer Iframes” from the configuration will automatically add this attribute in all Iframes. To enable this setting go to Admin>Stores>Configuration>Scommerce Configuration>Speed Optimiser>Minify HTML
and set “Defer Iframes” to “Yes”.
Q: To increase the page load speed I want to load the system fonts initially and then load the preferred font in the background. Would it be possible to achieve using this extension?
Yes, you can easily achieve this using our extension. Simply toggle the setting enable the Defer loading of fonts so that during the page load system fonts are loaded and they are replaced with your preferred fonts once they are ready(loaded) making the pages on your store much faster. To enable this setting go to Admin>Stores>Configuration>Scommerce Configuration>Speed Optimiser>CSS Settings
and set “Defer Fonts Loading” to “Yes”.
Q: What does Font Display swap do?
Font Display is a css property that controls how a font is displayed based on when it is downloaded. Setting font display to “swap” means if the font is not loaded on time then all the elements trying to use that font must use a fallback font until the main font is loaded completely. Once it is loaded then the fallback font is replaced by main font. To enable Font Display Swap go to Admin>Stores>Configuration>Scommerce Configuration>Speed Optimiser>CSS Settings
and set “Font Display Swap” to “Yes”.
Q: To enhance the user experience I want to restrict certain images from being lazy loaded. How do I exclude images from lazy loading?
You can specifically exclude the total number of images to be excluded from lazy loading on specific pages. Go to Admin>Stores>Configuration>Scommerce Configuration>Lazy loading
and in the "Skip Images Count'' setting choose the “Page type” and “Skip count”. So on the selected page type the number of skip count images will be excluded from lazy loading.
Q: I want to exclude certain pages on my store from lazy loading. How do I do that in your extension?
Yes, you can exclude certain pages from lazy loading. Go to Admin>Stores>Configuration>Scommerce Configuration>Lazy loading
and in the “Exclude Pages” setting select all the pages that you want to exclude from lazy loading.
Q: Does lazy loading also work for product videos?
No, it only works for product images.
Q: Is lazy loading compatible with CDN?
Yes, it is.
Q: Does lazy loading support auto page loading when the user scrolls down?
For auto page loading we would suggest you to install Infinite Scroll extension, check it out on the following link, https://www.scommerce-mage.com/magento-2-infinite-scroll.html
Q: Is it possible to exclude images from lazy loading based on a certain text in their tags. For instance, I want to exclude all images that contain “Fusion backpack” in their alt text?
Yes, it is possible to exclude images from lazy loading based on their alt text. There’s a setting in our extension that lets you provide a certain expression and all the images containing this expression in their tags are excluded from lazy loading. To use this setting go to Admin>Stores>Configuration>Scommerce Configuration>Lazy loading
and in the “Ignore images that contain'' setting provide the text/matched expression. So the extension will check all the images that contain the specific text provided here and exclude them from lazy loading.
Q: Does Image Optimizer optimize images uploaded through the admin panel?
Yes, Image Optimizer automatically optimizes images as soon as you upload them on the admin panel. You can enable this functionality on different pages using a setting in our extension. To enable this setting go to Admin>Stores>Configuration>Scommerce Configuration>Image Optimizer
and choose the pages in “Compress Images While Uploading setting”.
Q: I have tried optimizing images using optimize images URL but it throws error 404.
A: It could be either because of invalid license key or your IP address is not added to Admin>Store>Configuration>Advanced>Developer.
Q: I have loads of images to optimize, can I limit the amount of images to optimize so that it doesn't slow down my site?
A: Yes, For images you can specify the amount of images to process in configuration. Go to Admin>Stores>Configuration>Scommerce Configuration>Image Optimizer
and in “Number of Images to processed '' enter your desired number. So now the entered amount of images will be optimized once the cron job runs.
Q: Can I limit the minimum file size of optimized images?
A: Yes, you can limit the minimum file size after image optimization. To limit the file size go to Admin>Stores>Configuration>Scommerce Configuration>Image Optimizer
and input your desired size(in bytes) in setting “Minimum Image Size Required After Optimization”.
Q: Can you please suggest any SEO extension we should have for our website?
Yes, we have an excellet all in one SEO extension that will boost your stores ranking quickly. Click HERE
to get a quick demo
Q: How often does the cron job run and does it optimize all images?
A: Yes, it does optimize all product catalog images and you can schedule the cron job as per your requirement and convenience. The rest of the images like CMS/Category images get optimized on upload. To configurate the cron job go to Admin>Stores>Configuration>Scommerce Configuration>Image Optimizer
and enter your desired schedule in “Image optimized schedule”.
Q: I have several folders containing images on my store so I want to include all of them for image optimization. How can I select specific folders(containing images) that are to be optimized?
You can include folders containing images for image optimization via settings. Go to Admin>Stores>Configuration>Scommerce Configuration>Image Optimizer
and in “Include Folders” select all the folders that you want to include. Hence, now when the cron runs images in these folders will be optimized.
Q: I have access to a good third party Image compression service provider. Is there a way to use this service provider for image compression in Imagae optimizer extension?
Yes, you can use any third party image compression service provider that you want. You simply need the API URL, API key, and API secret key. Input these details in the configuration of the extension and that’s all your setup is complete. To add this detail go to Admin>Stores>Configuration>Scommerce Configuration>Image Optimizer
and enter the details in “Provide API URL”, “API key”, and “API secret key”.
Q: Can I regenerate the cache manually for a specific URL?
A: Yes, you can regenerate manually from the back-end by enabling the "Can Regenerate Cache Manually" setting at Admin> Stores>Configuration>Scommerce Configuration>Cache Warmer>General>Can Regenerate Cache Manually - "Yes"
. This setting will add an option "Regenerate" under cache warmer grid action "Select".
Q: Does it automatically regenerate the cache on Product/Category/CMS pages on page update?
A: Yes, it does. There is an option "Regenerate cache after page update" available in the configuration and wen you set it to "Yes" then it regenerates cache automatically after an update.
Q: Can I regenerate all the non-cached pages without executing the command?
A: Yes, by scheduling the cron job you can regenerate cache automatically without commands. By default cron runs at midnight. To set the cron schedule go to Admin>Stores>Configuration>Cache Warmer>Cron Setting
and enter the values in “Cache Cron Schedule” as per your requirements.
Q: Can we configure the number of concurrent regeneration request?
A: Yes, you can configure it from the back-end, here is the path Admin>Configuration>Cache Warmer Settings
and set the “Number of Concurrent Regeneration Request” - (By default - 1000)
Q: Why is it necessary to always cache the pages on my site?
A: The store cache is cleared frequently so it becomes essential that you timely cache all the necessary pages and keep your customers as well as search engine crawlers updated with the latest version of the page. If you ignore the process of website caching, store loading time increases and you may lose customers because of the slow speed of the website.
Q. How can I get license key for my development website?
A. If you want to get the license key for the developer website, please contact our team at email@example.com
along with order number and development site URL.
The developer website can be on a separate Magento installation than your base domain for which the license was purchased
Q. Can I test the extension before buying?
A. Unfortunately we can't provide you extension for testing purposes but we have demo available for most of our extensions and happy to provide full refund if the extension doesn't work
Q. Can I request for customisation on your extensions?
A. Yes we do provide all sort of customisation for our clients at the reasonable rates. And if we believe the customisation will help our product then we also provide great discount on the customisation
Q. I have two live domains, do I need a separate license key for each live domain?
A. Yes you need to buy a separate license key for each live domain (www.site.com) or sub-domain (de.site.com) or subfolder (www.site.com/de). If you are buying licenses for more than four live sites in one transaction then we can offer you 30% discount on total amount
Q. How can I upgrade my extension to the latest version?
A. If your extension is within the free upgrade period (12 months from purchased date) then simply email us with your order number and our team will send you the latest version of the extension but if it is outside free upgrade period then you need to buy an upgrade using the following link
Once you received the latest version of our extension then we would highly recommend to delete all the files and folder of our extension from your website first before uploading the latest version because we might have removed existing files and keeping existing files could cause problems on your website.
Q. Does my license get expired after certain period?
A. No, your license is not going to get expired but we would highly recommend upgrading to get all the latest fixes (including security fixes if any), improvements and new features. In the upgrade, we also ensure it is compatible with the latest version of Magento and when you upgrade you will have a smooth transition.
Q. How can I manually uninstall your module?
A. Please follow the below steps -:
Navigate to our store and login to your account. Then go to the My Account Section, on the left menu click on Composer Instructions
Next, run the config commands shown on the top of the page then click on the extension that you want to install. A composer require command will be revealed in the dropdown menu. Run the command then clear caches to complete the installation.