Privacy Policy

This privacy policy sets out how Scommerce Mage Ltd. uses and protects any information that you give Scommerce Mage Ltd. when you use this website. Scommerce Mage Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Scommerce Mage Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT

We may collect the following information:

  • Your Full Name
  • Contact information including email address
  • Billing Address
  • VAT Number
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

Google Analytics: Scommerce Mage Ltd. is using Google Analytics to track standard user data on traffic sources, visitor behavior flow, audience overview. We may use your user ID to track specific behavior, however, it cannot be connected to other data we are collecting about you.

Remarketing: Scommerce Mage Ltd. use third-party vendors for remarketing purposes, including Google and Facebook, which use cookies to serve ads based on your prior visits to our website. These ads may contain cookies. While we use cookies in other parts of our website, cookies received with banner ads are collected by third party vendors, and we do not have access to this information.  For further information regarding the privacy practices of our advertisement provider, please visit http://www.google.com/privacypolicy.html or https://www.facebook.com/full_data_use_policy

You may opt out of Google’s or Facebook's use of cookies by visiting their advertising opt-out page.

Live Chat: Scommerce Mage Ltd. has integrated with the LiveZilla component. LiveZilla is a live support help desk software that enables direct communication in real time (so-called live chat) with you. This component collects data with the purpose of operating the live chat system and analysing the operation of the system.

Further information about LiveZilla or cookies collected by them may be retrieved under http://www.livezilla.net/disclaimer/en/.


WHAT WE DO WITH THE INFORMATION WE GATHER 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

SECURITY 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


CONTROLLING YOUR PERSONAL INFORMATION  

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@scommerce-mage.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


WHO DO WE SHARE YOUR INFORMATION WITH? 

We may share information about you:

  • with companies that help us organise marketing provision (eg. Mailchimp)
  • with companies that help us take online payment in their secured environment (e.g. Sagepay, Paypal etc.)
  • with other third parties, where required or permitted by law, or is necessary to protect our legitimate interests;
  • with other entities upon your consent.

List of cookies we collect  

The table below lists the cookies we collect and what information they store.


add_to_cart

Used by Google Tag Manager. Captures the product SKU, name, price and quantity removed from the cart, and makes the information available for future integration by third-party scripts.


guest-view

Stores the Order ID that guest shoppers use to retrieve their order status. Guest orders view. Used in “Orders and Returns” widgets.

  • Is Secure? No
  • HTTP Only: Yes
  • Expiration Policy: Session
  • Module: Magento_Sales

login_redirect

Preserves the destination page that was loading before the customer was directed to log in. A login redirect is used with the mini cart for logged-in customers if the Display Mini Cart configuration option is set to Yes.

  • Is Secure? No
  • HTTP Only: No
  • Expiration Policy: Session
  • Module: Magento_Customer

mage-banners-cache-storage

Stores banner content locally to improve performance.


mage-messages

Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages. The message is deleted from the cookie after it is shown to the shopper.


There is not an option to disable this cookie.

  • Is Secure? No
  • HTTP Only: No
  • Expiration Policy: Duration 1 year. Cleared on frontend when the message is displayed to the user.
  • Module: Magento_Theme

mage-translation-storage

Stores translated content when requested by the shopper. Used when Translation Strategy is configured as “Dictionary (Translation on Storefront side)”.

  • Is Secure? No
  • HTTP Only: No
  • Expiration Policy: Per local storage rules
  • Module: Magento_Translation

mage-translation-file-version

Tracks the version of translations in local storage. Used when Translation Strategy is configured as

  • Is Secure? No
  • HTTP Only: No
  • Expiration Policy: Per local storage rules
  • Module: Magento_Translation

product_data_storage

Stores configuration for product data related to Recently Viewed / Compared Products.

  • Is Secure? No
  • HTTP Only: No
  • Expiration Policy: Per local storage rules
  • Module: Magento_Catalog

recently_compared_product

Stores banner content locally to improve performance.

  • Is Secure? No
  • HTTP Only: No
  • Expiration Policy: Per local storage rules
  • Module: Magento_Catalog

recently_compared_product_previous

Stores product IDs of previously compared products for easy navigation.

  • Is Secure? No
  • HTTP Only: No
  • Expiration Policy: Per local storage rules
  • Module: Magento_Catalog

recently_viewed_product

Stores product IDs of recently viewed products for easy navigation.

  • Is Secure? No
  • HTTP Only: No
  • Expiration Policy: Per local storage rules
  • Module: Magento_Catalog

recently_viewed_product_previous

Stores product IDs of recently previously viewed products for easy navigation.

  • Is Secure? No
  • HTTP Only: No
  • Expiration Policy: Per local storage rules
  • Module: Magento_Catalog

remove_from_cart

Used by Google Tag Manager. Captures the product SKU, name, price and quantity added to the cart, and makes the information available for future integration by third-party scripts.


stf

Records the time messages are sent by the SendFriend (Email a Friend) module.

  • Is Secure? Yes
  • HTTP Only: Yes
  • Expiration Policy: Session
  • Module: Magento_SendFriend

X-Magento-Vary

Configuration setting that improves performance when using Varnish static content caching.

  • Is Secure? Yes
  • HTTP Only: Yes
  • Expiration Policy: Based on PHP setting session.cookie_lifetime
  • Module: Module: Magento_PageCache

Persistant Customization Session Cookies

amz_auth_err

Used if Enable Login with Amazon is enabled. Value 1 indicates an authorization error.

  • Is Secure? No
  • HTTP Only: No
  • Expiration Policy: 1 year
  • Module: Amazon Pay

amz_auth_logout

Used if Enable Login with Amazon is enabled. Value 1 indicates that the user should be logged out.

  • Is Secure? No
  • HTTP Only: No
  • Expiration Policy: 86400s (24h)
  • Module: Amazon Pay

form_key

A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF).

  • Is Secure? No
  • HTTP Only: No
  • Expiration Policy: PHP: Based on PHP setting session.cookie_lifetime JS: Session
  • Module: Page Cache

mage-cache-sessid

The value of this cookie triggers the cleanup of local cache storage. When the cookie is removed by the backend application, the Admin cleans up local storage, and sets the cookie value to true.

  • Is Secure? No
  • HTTP Only: No
  • Expiration Policy: Session
  • Module: Magento_Customer

mage-cache-storage

Local storage of visitor-specific content that enables ecommerce functions.

  • Is Secure? No
  • HTTP Only: No
  • Expiration Policy: Session
  • Module: Magento_Customer, Magento_Persistent

mage-cache-storage

Local storage of visitor-specific content that enables ecommerce functions.

  • Is Secure? No
  • HTTP Only: No
  • Expiration Policy: Session
  • Module: Magento_Customer, Magento_Persistent, Magento_NegotiableQuote

mage-cache-storage-section-invalidation

Forces local storage of specific content sections that should be invalidated.

  • Is Secure? No
  • HTTP Only: No
  • Expiration Policy: Per local storage
  • Module: Magento_Customer

persistent_shopping_cart

Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper.

  • Is Secure? Yes
  • HTTP Only: Yes
  • Expiration Policy: Based on Persistent Shopping Cart - Persistence Lifetime (seconds) configuration
  • Module: Magento_Persistent

private_content_version

Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server. It is set in multiple places: in PHP, in JavaScript as a cookie, and in JavaScript to local storage. For the HTTP Only Yes (based on request) means that the cookie Secure if set during HTTPS request and unsecure if set during HTTP request.

  • Is Secure? Yes (based on request), No
  • HTTP Only: No
  • Expiration Policy: Based on Persistent Shopping Cart - Persistence Lifetime (seconds) configuration
  • PHP: 1 year / 315360000s (10yr) JS: 1 day JS local storage: Per local storage rules (forever)
  • Module: Magento_PageCache, Magento_Customer

section_data_ids

Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc.

  • Is Secure? No
  • HTTP Only: No
  • Expiration Policy: Session
  • Module: Magento_Customer

store

Tracks the specific store view / locale selected by the shopper.

  • Is Secure? No
  • HTTP Only: Yes
  • Expiration Policy: 1 year
  • Module: Magento_Store

mage-banners-cache-storage

Local storage for Banner functionality.

  • Is Secure? No
  • HTTP Only: No
  • Expiration Policy: Per local storage rules
  • Module: Magento_Banner

Google Analytics Cookies

The following cookies are used when Google Analytics or Google Universal Analytics is fully enabled for your installation. To disable these cookies for privacy regulation compliance, see Google Privacy Settings. To learn more, see Google Analytics Cookie Usage on Websites.

Google Universal Analytics Cookies - Non-Exempt

JavaScript Libraries: gtag.js and analytics.js

  • _ga: Distinguishes visitors to your site.
  • _gid: Distinguishes visitors to your site.
  • gat: Used to throttle request rate.
  • dc_gtm_: Throttles request rate when Google Analytics is deployed with Google Tag Manager.
  • AMP_TOKEN: Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values include opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.
  • _gac_: Contains campaign-related information for the user. Google AdWords conversion tags read this cookie if Google Analytics is linked to your AdWords account.

Google Analytics Cookies - Non-Exempt

JavaScript Library: ga.js

  • __utma: Distinguishes shoppers and sessions .This cookie is created when the JavaScript library executes and there is no existing __utma cookie. The cookie is updated every time data is sent to Google Analytics.
  • __utmt: Used to throttle request rate.
  • __utmb: Determines new sessions/visits. This cookie is created when the JavaScript library executes and there is no existing __utmb cookie. The cookie is updated every time data is sent to Google Analytics.
  • _utmz: Saves the traffic source or campaign that explains how the shopper reached your site. The cookie is created when the JavaScript library executes, and is updated every time data is sent to Google Analytics.
  • __utmv: Stores visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor-level custom variable. This cookie is updated every time data is sent to Google Analytics.

Product Recommendations cookies

The following cookies are used by Product Recommendations for Adobe Commerce customers. These cookies are installed with the DataServices module.

  • mg_dnt: Allows you to restrict Adobe Commerce data collection if you have custom code to manage cookie consent on your site.
  • user_allowed_save_cookie: Used for cookie restriction mode.
  • authentication_flag: Indicates if a shopper has signed in or signed out. This cookie is updated at the same time as the dataservices_customer_id cookie.
  • dataservices_customer_id: Indicates if a shopper has signed in or signed out. This cookie does not contain the customer ID.
  • dataservices_cart_id: Identifies a shopper’s cart actions.
  • dataservices_product_context: Identifies a shopper’s product interactions.