Extension Installation or Upgrade or Investigation Service

£50.00 Excluding VAT

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Installation and upgrade service to install the latest version of the scommerce mage extension on your website or provide you the latest version of the module after the upgrade period is over.

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Installation / Upgrade / Investigation service provided by Scommerce Mage technical support team.


The installation /upgrade / investigation service includes the following :-:

  • Installation or upgrade of one of our modules on your environment
  • Test it thoroughly on your environment
  • Resolve conflicts with other extensions if any but this could be chargeable
  • Configure the extension from Magento admin panel
  • Talk you through with the extension configuration
  • The investigation service only covers 1 hour of investigation of the code or issue. Please talk to our team and they will guide you to buy correct amount of hours.

The installation service does not includes the following :-:

 

  • Customising extension to meet your design theme
  • Installing Magento or any other third party modules
  • Fixing other issues on your site which hasn't been caused by our extension
  • Setting up cron job

We would be needing the following access to help you installing our extension:

 

  • FTP (and SSH) access to your server
  • Access to your control panel or database server
  • Access to Magento admin portal
  • Access to third party portal like GTM or GA

If you provide all the above information upfront, this will allow us to install our extension in the fastest and most effective manner. It generally takes up to 1 hour to install our extension if no difficulties occur.

Frequently Asked Questions


Q. How can I get license key for my development website?

A. If you want to get the license key for the developer website, please contact our team at core@scommerce-mage.com along with order number and development site URL. The developer website can be on a separate Magento installation than your base domain for which the license was purchased

Q. Can I test the extension before buying?

A. Unfortunately we can't provide you extension for testing purposes but we have demo available for most of our extensions and happy to provide full refund if the extension doesn't work

Q. Can I request for customisation on your extensions?

A. Yes we do provide all sort of customisation for our clients at the reasonable rates. And if we believe the customisation will help our product then we also provide great discount on the customisation

Q. I have two live domains, do I need a separate license key for each live domain?

A. Yes you need to buy a separate license key for each live domain or sub-domain. If you are buying licenses for more than four live sites in one transaction then we can offer you 30% discount on total amount

Q. How can I upgrade my extension to the latest version?

A. If your extension is within the free upgrade period then simply email us with your order number and our team will send you the latest version of the extension but if it is outside free upgrade period then you need to buy an upgrade using the following link
https://www.scommerce-mage.com/magento-extension-installation-service.html

Once you received the latest version of our extension then we would highly recommend to delete all the files and folder of our extension from your website first before uploading the latest version because we might have removed existing files and keeping existing files could cause problems on your website.

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  • © 2018 Scommerce Mage Ltd. All rights reserved. Your privacy and security are guaranteed. VAT registration number GB239 3674 77.
    Scommerce Mage Limited, Company Number 08765857, Registered in England and Wales.
    Registered Office: 39 Coresbrook Way, Knaphill, Surrey, GU21 2TR, United Kingdom.