Frequently Asked Questions
Q: Where do I find my sitemaps?
A: Site maps are available at Magento Admin->Marketing->SEO & Search->Site Map->
Q: How can I exclude certain Category/Product/CMS page links from sitemap?
A: There is an attribute "Exclude from Sitemap" added to each of the category/Product/CMS pages with "Yes/No" options.
If this is set to "Yes" then it will exclude it from sitemap
Q: How can I regenerate the Sitemap?
A: Here is the configuration path to regenerate Sitemap, Admin->Marketing->SEO & Search->Site Map->under "Action"->Generate
Q: How can I create the Sitemap?
A: Here is the configuration path to create the Sitemap, Admin->Marketing->SEO & Search->Site Map->click "Add Sitemap" this will open a new Sitemap, and after entering all the necessary information you simply need to click "Save & Generate".
Q: Does this extension compatible with SEO unique catalog URL?
A:Yes, it is.
Q. What are Rich Snippets?
A. Rich Snippets mark up the content of your web page to help search engines find and index information more easily.
Q. How does Google find and display Rich Snippets?
A. Google can take weeks to properly crawl and index your page, even after it’s been marked up with snippet code.
After this period of tracking down and evaluating your content, Google may be serving your Rich Snippets in the search. They could disappear one day and then reappear the next – this is Google’s cycle for properly vetting results and ensuring it is displaying the most relevant content possible. It’s not a fault, and so you shouldn’t continue adjusting your page or marking it up further – this only causes Google to start its process over again.
Q. What are the benefits of Rich Snippets?
It resolves the pricing issue by tagging the currency and price separately The search engines are able to return more relevant results.Users can determine the relevancy of specific results more easily, often on the SERP.
It increases click-throughs, and reduces bounce rates.
Q. What content types are supported?
A. We support Micro-data but there are three different markup specifications recognized by the search engines:
1. Microdata, 2. Microformats, 3. RDFa .
Q. How do I test my pages for structured or rich snippet data once the module is installed?
A. Use Structured Data Testing Tool (SDTT) to test your markup/pages . In this tool, you can insert the URL or source code of a page and test it. Here is the link :
Structured Data Testing Tool
Q. Do I need to resolve all the Structure Data Testing Tool warnings ?
A. If possible, you should try to fix them. However sometimes this is not possible as warnings are not errors.
Q. Can I add Rich Snippets to all my pages.
A. Yes, you can add rich snippets breadcrumbs markup to your all available pages, but we strongly advise you to add Rich Snippets to 1 or 2 top landing pages, but don't add to more than 5 pages on your site.
Q. Is there a demo available for this extension?
A. Yes, we've set up a demo for this extension.
Q. What are errors in Structured Data Test Tool?
A. Errors are marked red in Structured Data Test Tool. Errors tell you that there is something completely wrong.
In most cases, this leads to the problem that a particular Rich Snippet will not show up in search results.
Q. Why aren't my Rich Snippets appearing in Google search results?
A. Sometimes Google takes six weeks to crawl your page and to display the content in search results. When a page submitted several times before it gets crawled, thus prolonging the process more.
Q. Can I add rich snippets to category pages?
A. Yes, you can add rich snippets breadcrumbs markup to your category page.
Q. Does it support a multi-store configuration?
A. Yes, the module works fine in a multi-store environment.
Q. Does this module add rich snippets to all products at once?
A. Yes, once you enable rich snippets for products, the markup will be added to all items automatically,
so you don't need to add markup to products one by one.
Q. Can I add rich snippets to my home page?
A. Yes, you can add. The Organization and Search Box markups are in our future pipeline to add.
Q. Does the extension have an option to display short or long URLs?
A. Both - with or without the category path.
Q. How can I get license key for my development website?
A. Please login to your account and Go to My account section > From the left menu select Generate Dev License key > Enter the Dev site url and select the extension from the dropdown and click on generate to get the license key
Q. Can I test the extension before buying?
A. Unfortunately we can't provide you extension for testing purposes but we have demo available for most of our extensions and happy to provide full refund if the extension doesn't work
Q. Can I request for customisation on your extensions?
A. Yes we do provide all sort of customisation for our clients at the reasonable rates. And if we believe the customisation will help our product then we also provide great discount on the customisation
Q. I have two live domains, do I need a separate license key for each live domain?
A. Yes you need to buy a separate license key for each live domain (www.site.com) or sub-domain (de.site.com) or subfolder (www.site.com/de). If you are buying licenses for more than four live sites in one transaction then we can offer you 30% discount on total amount
Q. How can I upgrade my extension to the latest version?
A. If your extension is within the free upgrade period (12 months from purchased date) then simply email us with your order number and our team will send you the latest version of the extension but if it is outside free upgrade period then you need to buy an upgrade using the following link
https://www.scommerce-mage.com/magento-extension-installation-service.html
Once you received the latest version of our extension then we would highly recommend to delete all the files and folder of our extension from your website first before uploading the latest version because we might have removed existing files and keeping existing files could cause problems on your website.
Q. Does my license get expired after certain period?
A. No, your license is not going to get expired but we would highly recommend upgrading to get all the latest fixes (including security fixes if any), improvements and new features. In the upgrade, we also ensure it is compatible with the latest version of Magento and when you upgrade you will have a smooth transition.
Q.Where can I download the extension files?
A. Please login into your account on our website and go to the download link under my account section to download the extension package.
Q.Can you provide a key that works for our development (NOT PRODUCTION) environment which will work on a dynamic URL, for example, 12334.gitpod.com and 4567.gitpod.com?
A. Unfortunately it is not possible to generate license keys based on the dynamic URLs.
License keys need to be generated per domain or subdomain whether it is production or non-production.
Q. How can I manually uninstall your module?
A. Please follow the below steps -:
Step 1: Navigate to our store and login to your account. Then go to the My Account Section, on the left menu click on
Composer Instructions.
Step 2: Next, run the config commands shown on the top of the page then click on the extension that you want to install. A composer require command will be revealed in the dropdown menu. Run the command then clear caches to complete the installation.
Q. Do you support SPA (Single Page Application) / PWA (Progressive Web Application) / AMP ?
A. Unfortunately, we don’t support SPA or PWA or AMP but we may be supporting them in future depending upon the demand.