Q: Does Image Optimizer optimize images uploaded through the admin panel?
Yes, Image Optimizer automatically optimizes images as soon as you upload them on the admin panel. You can enable this functionality on different pages using a setting in our extension. To enable this setting go to Admin>Stores>Configuration>Scommerce Configuration>Image Optimizer
and choose the pages in “Compress Images While Uploading setting”.
Q: I have tried optimizing images using optimize images URL but it throws error 404.
A: It could be either because of invalid license key or your IP address is not added to Admin>Store>Configuration>Advanced>Developer.
Q: I have loads of images to optimize, can I limit the amount of images to optimize so that it doesn't slow down my site?
A: Yes, For images you can specify the amount of images to process in configuration. Go to Admin>Stores>Configuration>Scommerce Configuration>Image Optimizer
and in “Number of Images to processed '' enter your desired number. So now the entered amount of images will be optimized once the cron job runs.
Q: Can I limit the minimum file size of optimized images?
A: Yes, you can limit the minimum file size after image optimization. To limit the file size go to Admin>Stores>Configuration>Scommerce Configuration>Image Optimizer
and input your desired size(in bytes) in setting “Minimum Image Size Required After Optimization”.
Q: Can you please suggest any SEO extension we should have for our website?
Yes, we have an excellet all in one SEO extension that will boost your stores ranking quickly. Click HERE
to get a quick demo
Q: How often does the cron job run and does it optimize all images?
A: Yes, it does optimize all product catalog images and you can schedule the cron job as per your requirement and convenience. The rest of the images like CMS/Category images get optimized on upload. To configurate the cron job go to Admin>Stores>Configuration>Scommerce Configuration>Image Optimizer
and enter your desired schedule in “Image optimized schedule”.
Q: I have several folders containing images on my store so I want to include all of them for image optimization. How can I select specific folders(containing images) that are to be optimized?
You can include folders containing images for image optimization via settings. Go to Admin>Stores>Configuration>Scommerce Configuration>Image Optimizer
and in “Include Folders'' select all the folders that you want to include. Hence, now when the cron runs images in these folders will be optimized.
Q: I have access to a good third party Image compression service provider. Is there a way to use this service provider for image compression in Image optimizer extension?
Yes, you can use any third party image compression service provider that you want. You simply need the API URL, API key, and API secret key. Input these details in the configuration of the extension and that’s all your setup is complete. To add this detail go to Admin>Stores>Configuration>Scommerce Configuration>Image Optimizer
and enter the details in “Provide API URL”, “API key”, and “API secret key”.
Q: Does it give an option to integrate with other images optimization APIs?
A: Yes, you can integrate with other images optimisation APIs like ImageOptim and Kraken.IO
Q: Can we backup images before compression?
A: Yes, you can. There is an option "Backup Images-Yes" available in the back-end and by enabling it you can easily backup original images.
Q: Does this extension make your website faster?
A: Yes, it does. The extension is packed with lots of great features which helps you to improve the site speed without compromising on image quality.
Q: How does it optimize product images?
A: It optimizes the new product images when you upload via the admin interface and existing product images via cron job.
Q. How can I get license key for my development website?
A. If you want to get the license key for the developer website, please contact our team at email@example.com
along with order number and development site URL.
The developer website can be on a separate Magento installation than your base domain for which the license was purchased
Q. Can I test the extension before buying?
A. Unfortunately we can't provide you extension for testing purposes but we have demo available for most of our extensions and happy to provide full refund if the extension doesn't work
Q. Can I request for customisation on your extensions?
A. Yes we do provide all sort of customisation for our clients at the reasonable rates. And if we believe the customisation will help our product then we also provide great discount on the customisation
Q. I have two live domains, do I need a separate license key for each live domain?
A. Yes you need to buy a separate license key for each live domain (www.site.com) or sub-domain (de.site.com) or subfolder (www.site.com/de). If you are buying licenses for more than four live sites in one transaction then we can offer you 30% discount on total amount
Q. How can I upgrade my extension to the latest version?
A. If your extension is within the free upgrade period (12 months from purchased date) then simply email us with your order number and our team will send you the latest version of the extension but if it is outside free upgrade period then you need to buy an upgrade using the following link
Once you received the latest version of our extension then we would highly recommend to delete all the files and folder of our extension from your website first before uploading the latest version because we might have removed existing files and keeping existing files could cause problems on your website.
Q. Does my license get expired after certain period?
A. No, your license is not going to get expired but we would highly recommend upgrading to get all the latest fixes (including security fixes if any), improvements and new features. In the upgrade, we also ensure it is compatible with the latest version of Magento and when you upgrade you will have a smooth transition.
Q. How can I manually uninstall your module?
A. Please follow the below steps -:
Navigate to our store and login to your account. Then go to the My Account Section, on the left menu click on Composer Instructions
Next, run the config commands shown on the top of the page then click on the extension that you want to install. A composer require command will be revealed in the dropdown menu. Run the command then clear caches to complete the installation.