Frequently Asked Questions
Q: Can I regenerate the cache manually for a specific URL?
A: Yes, you can regenerate manually from the back-end by enabling the "Can Regenerate Cache Manually" setting at
Admin> Stores>Configuration>Scommerce Configuration>Cache Warmer>General>Can Regenerate Cache Manually - "Yes". This setting will add an option "Regenerate" under cache warmer grid action "Select".

Q: Does it automatically regenerate the cache on Product/Category/CMS pages on page update?
A: Yes, it does. There is an option "Regenerate cache after page update" available in the configuration and wen you set it to "Yes" then it regenerates cache automatically after an update.

Q: Can I regenerate all the non-cached pages without executing the command?
A: Yes, by scheduling the cron job you can regenerate cache automatically without commands. By default cron runs at midnight. To set the cron schedule go to
Admin>Stores>Configuration>Cache Warmer>Cron Setting and enter the values in “Cache Cron Schedule” as per your requirements.

Q: Can we configure the number of concurrent regeneration request?
A: Yes, you can configure it from the back-end, here is the path
Admin>Configuration>Cache Warmer Settings and set the “Number of Concurrent Regeneration Request” - (By default - 1000)

Q: Why is it necessary to always cache the pages on my site?
A: The store cache is cleared frequently so it becomes essential that you timely cache all the necessary pages and keep your customers as well as search engine crawlers updated with the latest version of the page. If you ignore the process of website caching, store loading time increases and you may lose customers because of the slow speed of the website.
Q: Does this extension make your website faster?
A: Yes, it does. It reduces time to first byte (TTFB) and timely warms up store cache, which speeds up page loading and improves conversions of the website.
Q. How can I get license key for my development website?
A. Please use the same license as live site provided with the order confirmation email on the staging site and ensure you have the latest version of scommerce/core installed i.e 2.0.6.
Once added go to
Stores>Configuration>Scommerce Configuration> Core and set
"Development Environment" to "Yes" then click on
verify. Once verified the license will start working on your staging site.
Q. Can I test the extension before buying?
A. Unfortunately we can't provide you extension for testing purposes but we have demo available for most of our extensions and happy to provide full refund if the extension doesn't work
Q. Can I request for customisation on your extensions?
A. Yes we do provide all sort of customisation for our clients at the reasonable rates. And if we believe the customisation will help our product then we also provide great discount on the customisation
Q. I have two live domains, do I need a separate license key for each live domain?
A. Yes you need to buy a separate license key for each live domain (www.site.com) or sub-domain (de.site.com) or subfolder (www.site.com/de). If you are buying licenses for more than four live sites in one transaction then we can offer you 30% discount on total amount
Q. How can I upgrade my extension to the latest version?
A. If your extension is within the free upgrade period (12 months from purchased date) then simply email us with your order number and our team will send you the latest version of the extension but if it is outside free upgrade period then you need to buy an upgrade using the following link
https://www.scommerce-mage.com/magento-extension-installation-service.html
Once you received the latest version of our extension then we would highly recommend to delete all the files and folder of our extension from your website first before uploading the latest version because we might have removed existing files and keeping existing files could cause problems on your website.
Q. Does my license get expired after certain period?
A. No, your license is not going to get expired but we would highly recommend upgrading to get all the latest fixes (including security fixes if any), improvements and new features. In the upgrade, we also ensure it is compatible with the latest version of Magento and when you upgrade you will have a smooth transition.
Q.Where can I download the extension files?
A. Please login into your account on our website and go to the download link under my account section to download the extension package.
Q.Can you provide a key that works for our development (NOT PRODUCTION) environment which will work on a dynamic URL, for example, 12334.gitpod.com and 4567.gitpod.com?
A. Unfortunately it is not possible to generate license keys based on the dynamic URLs.
License keys need to be generated per domain or subdomain whether it is production or non-production.
Q. How can I manually uninstall your module?
A. Please follow the below steps -:
Step 1: Navigate to our store and login to your account. Then go to the My Account Section, on the left menu click on
Composer Instructions.
Step 2: Next, run the config commands shown on the top of the page then click on the extension that you want to install. A composer require command will be revealed in the dropdown menu. Run the command then clear caches to complete the installation.
Q. Do you support SPA (Single Page Application) / PWA (Progressive Web Application) / AMP ?
A. Unfortunately, we don’t support SPA or PWA or AMP but we may be supporting them in future depending upon the demand.
- Addressed cache regeneration issue in the cloud edition when saving products and categories from the admin panel.