Magento 1 / OpenMage missing orders or transactions in GA4

£134.99

Compatible with community: 1.9.x and enterprise: 1.14.x

Regain full visibility into your ecommerce transactions with the Magento 1 Sync Missing Transactions in GA4 extension. This powerful tool recovers and syncs missing transactions to Google Analytics, ensuring accurate tracking and reporting of revenue data. Collects and sends order tracking information with orders to ensure the correct attribution of transactions in Google Analytics 4 reports. With comprehensive logging, an intuitive order grid, and universal compatibility, you'll never miss a sale.

  • Tracks and syncs missing transactions in Magento to Google Analytics 4
  • Recovers transactions lost due to ad blockers, large carts, cookies, JavaScript
  • Generates detailed log reports of synced transactions
  • Collects order tracking info with orders
  • Sends order tracking info with orders to correctly attribute transactions
  • Works with any Google Analytics integration (GTM, GTAG, etc.)

Free Support

up to 60 days

Free Upgrades

up to 1 year

Fully open source

 

Product description

Magento 1 Open Mage Google Analytics 4 Missing Transactions Module

Are you tired of missing out on valuable transaction data in your Google Analytics 4 account? Do you struggle to track sales and conversions accurately in your Magento 1 store? Look no further! Our Magento 1 Open Mage Google Analytics 4 Missing Transactions Module is designed to help you bridge the gap between your Magento 1 store and Google Analytics 4(GA4), ensuring that you have a complete and accurate picture of your online sales performance.

Recover Lost Revenue from Incomplete Transactions

If you're running a Magento 1 store, you may have encountered the frustrating issue of missing transaction data in your Google Analytics 4 reports. This can lead to inaccurate revenue tracking, making it difficult to optimize your marketing strategies and understand your customers' behavior.
Introducing the Magento 1 Google Analytics 4 Missing Transactions module, a powerful extension that solves this problem by accurately tracking and reporting all completed transactions, including those that were previously unaccounted for. The module is designed to access GA4 report data and using this data it compares the transactions between Magento and GA4. Missing transactions are then sent again to GA4 along with the order tracking information to insure that they are accurately attributed in the reports.

Why are Some of My Transactions Missing in Google Analytics 4?

Are you puzzled by missing transactions in Google Analytics? You've checked your admin panel and confirmed that orders are coming in, but they're not showing up in your Analytics reports. This discrepancy can be frustrating, but there are several reasons why it might be happening.


Perhaps ad blockers are interfering with transaction tracking, or JavaScript is disabled, preventing tracking extensions from functioning properly. It's also possible that customers have cookies turned off, or they navigated away from the page before the transaction was sent to Analytics. Additionally, issues with payment gateways or order confirmation pages can also cause transactions to go unreported.

In some cases, GDPR extensions may also be preventing transactions from reaching Analytics. The good news is that our Magento1 Google Analytics 4 Sync for Missing Transactions extension can help you recover those missing transactions. By installing this extension, you can automatically compare and retrieve all missing order data from GA4, ensuring that your Analytics reports are complete and accurate.

The Problem: Missing Transactions in Google Analytics 4(GA4)

When you integrate your Magento 1 store with Google Analytics 4, you expect to see a seamless flow of data between the two platforms. However, many merchants have discovered that transactions are missing from their Google Analytics account, leaving them with an incomplete picture of their sales performance. This can lead to inaccurate reporting, poor data-driven decision making, and ultimately, lost revenue.

The Solution: Magento 1 Google Analytics 4 Missing Transactions Module

Our Magento 1 Google Analytics 4 Missing Transactions Module is specifically designed to address this issue. By installing and configuring our module, you can ensure that all transactions from your Magento 1 store are accurately tracked and reported in your Google Analytics account. Our module uses advanced tracking techniques to identify and send missing transaction data to Google Analytics, giving you the complete and accurate picture you need to optimize your online sales performance.

Google Analytics 4 sync missing transactions

Why You Need This Extension?

  • Ensure accurate tracking of transactions in Google Analytics4(GA4)
  • Accurate Revenue Tracking:- Regain visibility into your actual sales revenue by capturing all completed transactions, even those that were previously missed by Google Analytics.
  • Improved Marketing Insights:- With complete transaction data, you can make informed decisions about your marketing campaigns, advertising spend, and promotional efforts.
  • Enhanced Customer Experience:- By understanding customer behavior better, you can identify pain points and optimize the checkout process for a smoother shopping experience.
  • Optimize your online sales performance
  • Gain a competitive edge with real-time analytics insights

Here are some of the key features of our Magento 1 Google Analytics Missing Transactions Module:

  • Finds Missing Transactions: It automatically identifies missing transactions from GA and GA4, caused by various reasons.
  • Recovers Admin Panel Orders: It also retrieves missing transactions created from your store's admin panel.
  • Goes Back in Time: You can set a timeframe in the configuration to recover missing transactions from previous days.
  • Automatic Syncing: Schedule automatic data syncing with cron jobs (automated tasks) through the configuration panel.
  • Order Tracking Information: Collects order tracking information with each order which is also sent with the synced transactions ensuring that orders get attributed correctly to sessions. 
  • Detailed Logs: The module generates detailed reports on all recovered missing transactions for your reference.
  • Works with Existing Tracking: This module seamlessly integrates with your current tracking setup, including GTAG, GTM, or Enhanced Ecommerce Tracking.
  • Multi-Store Support: Manage data recovery for multiple stores within your Magento environment.
  • Flexible Data Selection: Choose to send basic order data or include a brand attribute with the brand name (configurable).
  • No More Missing Data: Say goodbye to incomplete sales data in GA4!
  • Easy On/Off Switch: The module can be conveniently disabled or enabled at any time from your admin configuration.
  • User-Friendly Interface: Enjoy a straightforward interface for managing the module within your admin panel.
  • Simple Setup and Management: Installation and ongoing management of the module are effortless.

Same version of Magento 2 module can be bought using the following link https://www.scommerce-mage.com/magento2-google-analytics-missing-transactions.html

We have implemented this module on our demo website for you to have a look demo.scommerce-mage.co.uk, please email us core@scommerce-mage.com your gmail ID and we are more than happy to share our test demo access and Google Analytics 4 account with you.

Compatible with community: 1.9.x and enterprise: 1.14.x


We offer 60 days of free support and 12 months of free upgrade for any standard Magento site when you buy this extension. You can also get our installation service for a small fee. If you want more benefits, you can purchase our 12 months of free premium support and free lifetime upgrade package. Please contact us if you need any assistance or customization for this extension. We will reply to you within 48 hours. We may also offer you a special deal or a free solution if we like your idea.


** Please refer to our FAQ or T&C section for running our extensions on multiple domains or sub-domains

FAQ

Q. How can I get license key for my development website?
A. Please use the same license as live site provided with the order confirmation email on the staging site and ensure you have the latest version of scommerce/core installed i.e 2.0.6.
Once added go to Stores>Configuration>Scommerce Configuration> Core and set "Development Environment" to "Yes" then click on verify. Once verified the license will start working on your staging site.
gtm gdpr settings
Q. Can I test the extension before buying?
A. Unfortunately we can't provide you extension for testing purposes but we have demo available for most of our extensions and happy to provide full refund if the extension doesn't work
Q. Can I request for customisation on your extensions?
A. Yes we do provide all sort of customisation for our clients at the reasonable rates. And if we believe the customisation will help our product then we also provide great discount on the customisation
Q. I have two live domains, do I need a separate license key for each live domain?
A. Yes you need to buy a separate license key for each live domain (www.site.com) or sub-domain (de.site.com) or subfolder (www.site.com/de). If you are buying licenses for more than four live sites in one transaction then we can offer you 30% discount on total amount
Q. How can I upgrade my extension to the latest version?
A. If your extension is within the free upgrade period (12 months from purchased date) then simply email us with your order number and our team will send you the latest version of the extension but if it is outside free upgrade period then you need to buy an upgrade using the following link
https://www.scommerce-mage.com/magento-extension-installation-service.html

Once you received the latest version of our extension then we would highly recommend to delete all the files and folder of our extension from your website first before uploading the latest version because we might have removed existing files and keeping existing files could cause problems on your website.
Q. Does my license get expired after certain period?
A. No, your license is not going to get expired but we would highly recommend upgrading to get all the latest fixes (including security fixes if any), improvements and new features. In the upgrade, we also ensure it is compatible with the latest version of Magento and when you upgrade you will have a smooth transition.
Q.Where can I download the extension files?
A. Please login into your account on our website and go to the download link under my account section to download the extension package.
Q.Can you provide a key that works for our development (NOT PRODUCTION) environment which will work on a dynamic URL, for example, 12334.gitpod.com and 4567.gitpod.com?
A. Unfortunately it is not possible to generate license keys based on the dynamic URLs. License keys need to be generated per domain or subdomain whether it is production or non-production.
 

Q. How does this extension sync missing transactions to Google Analytics 4?
A. Magento 1 Google sync extension utilizes Google Analytics Data API from Google developer’s console to compare and sync missing transactions to Analytics.
Q. Can I Sync missing orders for the previous specific day?
A. Yes, Aside from the same day you can sync orders for any specific day. Simply go to Admin>System>Configuration>Scommerce Configuration>Google Transaction Sync and enter the day number in Order Skip Days. It will skip the check for the entered number of days and sync the order for the next exact day. For example:- If you have entered 2 in Order Skip Days then the orders from the last date two days before will be synced and sent to analytics.
Q. Will the extension sync historic data as in all orders from the past?
A. No, the extension doesen't pick up historic data. It can only track and sync data for a specific day. You can change the Order Skip Days setting to pick up all missing orders from a specific day. Historic data can be synced but they won't have the order tracking information which is only available after the module is installed and configured. For eg:- Suppose today is 25/08/2021 and we set the order skip days to 1 then all missing orders specifically on 24/08/2021 will be synced. Similarly if we set the order skip days to 2 then missing orders specifically on 23/08/2021 will be synced.
Q. Can I exclude certain order statues from synchronization?
A. Yes, you will have the option to exclude certain order statues directly from the configuration.
Q. How do I test this extension?
A. You will have to disable all GTM, GTAG, or Enhanced ecommerce on your store and set the number of days to skip in the configuration. Lastly, place orders and wait for the set number of days for the orders to get sync.
Q. Does this extension synchronize transactions automatically?
A. Yes, you can set the time for the CRON from configuration; it will automatically sync transactions based on configuration.
Q. Is there a report to show the synchronized orders?
A. Yes, you can see the synchronized orders in the log file, every time the order gets synchronized, it creates a log report that you can find in your Var>Log directory. Make sure debugging is set to ‘Yes’ in the configuration. You can verify the synchronized orders in Analytics as well.
Q. Where do I get the security key?
A. You can get the security key from Google please visit the following URL and follow the steps given in the User Guide.
Q. Can I send brand name and attribute with the orders?
A. Yes, you can send the brand name and attribute from the configuration. Go to Admin>System>Configuration>Scommerce Configuration>Google Transaction Sync. Here you will find the options Brand Attribute and Brand Text. You can select the brand attribute from a number of options available for eg: sku.
Q. Will I be able to run the sync manually?
A. Yes, you can run the sync manually using the frontend controller
scommerce_gatransactionsync/index/sync for eg:- https://demo.scommerce-mage.co.uk/scommerce_gatransactionsync/index/sync
Q. What is Base Order Data in the configuration?
A. It works for stores with multiple currencies where this option of our extension decides which currency information to send to Analytics. "Base Order Data" in the configuration whether you want to send the base currency or the currency selected by the customer while purchasing the product. for eg:- if your store has default currency GBP and you also have currencies USD, EUR, etc. suppose a purchased a product in USD then if this option is set to "yes" then the extension will only send "GBP" in this case i.e your base currency however if you have selected "No" in the configuration then it will send the currency selected by the customer.
Q. Extension was installed yesterday and we're still missing few transactions from yesterday and today as well.
A. You need to wait for 48 hours for orders to get synched between Magento and GA because the transactions can take that much time to reach GA. If you want to change that to 24 hours you can change in the configuration but then you might risk having same transactions reaching GA twice. Also double-check that cron job is working and transactions are getting synched. This can be checked under the admin system -&GA Sync logs screen. Alternatively, you can try running the sync manually as shown in the previous FAQ.
Q. How does the Order SKip Days work?
A. Number of Days to Skip Before Sending to GA4:
  • Numeric value starting from 0
  • Set delay for sending transactions to GA4 to at least 2 days to avoid duplicates (GA4 may take up to 48 hours to process transactions)
  • A value less than 2 days risks sending duplicates, as GA4 takes 24-48 hours to populate transactions in your reports
    - If set to 0: Extension compares today's transactions with GA4 and syncs those transactions (may result in duplicates)
    - If set to 1: Extension compares yesterday's transactions with GA4 and syncs those transactions (may result in duplicates)
  • Recommended value is 2 or greater to ensure sufficient time for GA4 to process and populate transactions before comparison and syncing

Change Log

Version 1.0.0 - Initial Release

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