Frequently Asked Questions
Q. What is the role of Ajax in this extension?
A. Ajax in this extension allows you to perform certain actions without having to reload the page or redirected to another page. It can be seen when you add products to cart or wishlisht and try to Login or register on the website.
Q. I want my users to register on the store while browsing and after registeration they are to be redirected to exactly where they left off. Can your extension enable this feature?
A. Yes, you can register or login on the website through popup so that you do not have to reload the page. It allows you to continue browsing from where you left before Sign Up.
Q. We need our mini cart to slide down when we add to basket, can this extension support this feature?
A. By default Magento 2 cart doesn't have a slider.Whereas our extension integrates this feature so when you will add multiple products to the cart, a slider will automatically appear so that you can scroll to view all of your added products. To enable the minicart slider go to your admin panel and then navigate to Stores>configuration>Scommerce Configuration> Ajax Login & wishlist
then set Enable Slide Down Minicart
Q. I can't see the slider after adding products into the cart?
A. Magento 2 has a default feature that restricts the number of products to display scrollbar. You will have to add the number of products as per this configuration to see the slider appear. However you can also change this by going into Stores>Configuration>Sales>Checkout>Shopping Cart Sidebar
. The slider will appear when the number of products listed here will be added to the cart.
Q. Does this extension restrict any usage of the store?
A. No, In fact this extension will allow your customers to have a much better and smoother user experience. So it will be brilliant for sales.
Q. How many features does this extension have?
A. Magento 2 Ajax login and wishlist extension has three main features namely Ajax login/register, Ajax add to wishlisht, and Minicart slider.
Q. Can I toggle these features from the admin panel?
A. Yes, we have added an interface for this extension in the admin panel. You can navigate to Store>Configurations to toggle these features On or OFF.
Q. How can I get license key for my development website?
A. If you want to get the license key for the developer website, please contact our team at email@example.com
along with order number and development site URL.
The developer website can be on a separate Magento installation than your base domain for which the license was purchased
Q. Can I test the extension before buying?
A. Unfortunately we can't provide you extension for testing purposes but we have demo available for most of our extensions and happy to provide full refund if the extension doesn't work
Q. Can I request for customisation on your extensions?
A. Yes we do provide all sort of customisation for our clients at the reasonable rates. And if we believe the customisation will help our product then we also provide great discount on the customisation
Q. I have two live domains, do I need a separate license key for each live domain?
A. Yes you need to buy a separate license key for each live domain (www.site.com) or sub-domain (de.site.com) or subfolder (www.site.com/de). If you are buying licenses for more than four live sites in one transaction then we can offer you 30% discount on total amount
Q. How can I upgrade my extension to the latest version?
A. If your extension is within the free upgrade period (12 months from purchased date) then simply email us with your order number and our team will send you the latest version of the extension but if it is outside free upgrade period then you need to buy an upgrade using the following link
Once you received the latest version of our extension then we would highly recommend to delete all the files and folder of our extension from your website first before uploading the latest version because we might have removed existing files and keeping existing files could cause problems on your website.
Q. Does my license get expired after certain period?
A. No, your license is not going to get expired but we would highly recommend upgrading to get all the latest fixes (including security fixes if any), improvements and new features. In the upgrade, we also ensure it is compatible with the latest version of Magento and when you upgrade you will have a smooth transition.
Q. How can I manually uninstall your module?
A. Please follow the below steps -:
Navigate to our store and login to your account. Then go to the My Account Section, on the left menu click on Composer Instructions
Next, run the config commands shown on the top of the page then click on the extension that you want to install. A composer require command will be revealed in the dropdown menu. Run the command then clear caches to complete the installation.