Q. How can I get license key for my development website?
A. If you want to get the license key for the developer website, please contact our team at firstname.lastname@example.org
along with order number and development site URL.
The developer website can be on a separate Magento installation than your base domain for which the license was purchased
Q. Can I test the extension before buying?
A. Unfortunately we can't provide you extension for testing purposes but we have demo available for most of our extensions and happy to provide full refund if the extension doesn't work
Q. Can I request for customisation on your extensions?
A. Yes we do provide all sort of customisation for our clients at the reasonable rates. And if we believe the customisation will help our product then we also provide great discount on the customisation
Q. I have two live domains, do I need a separate license key for each live domain?
A. Yes you need to buy a separate license key for each live domain (www.site.com) or sub-domain (de.site.com) or subfolder (www.site.com/de). If you are buying licenses for more than four live sites in one transaction then we can offer you 30% discount on total amount
Q. How can I upgrade my extension to the latest version?
A. If your extension is within the free upgrade period (12 months from purchased date) then simply email us with your order number and our team will send you the latest version of the extension but if it is outside free upgrade period then you need to buy an upgrade using the following link
Once you received the latest version of our extension then we would highly recommend to delete all the files and folder of our extension from your website first before uploading the latest version because we might have removed existing files and keeping existing files could cause problems on your website.
Q. Does my license get expired after certain period?
A. No, your license is not going to get expired but we would highly recommend upgrading to get all the latest fixes (including security fixes if any), improvements and new features. In the upgrade, we also ensure it is compatible with the latest version of Magento and when you upgrade you will have a smooth transition.
Q. How can I manually uninstall your module?
A. Please follow the below steps -:
Navigate to our store and login to your account. Then go to the My Account Section, on the left menu click on Composer Instructions
Next, run the config commands shown on the top of the page then click on the extension that you want to install. A composer require command will be revealed in the dropdown menu. Run the command then clear caches to complete the installation.
Q: What is social login?
A: Social login is a form of single sign-on using existing information from social networking sites such as Facebook, Twitter or Google, which allows your customer to login to your website without going through the registration process of your website. This benefits your customers as well because they don't need to create or remember different passwords on several websites.
Q: Will it be compatible with custom theme?
A: The extension is developed on out of the box Magento. In case of any compatibility issues with custom theme, our team will be happy to help with a nominal charge. Please contact our support for the same.
Q: Does Social Login support multi-stores?
A: Yes. Our Social Login supports multi-stores. You can use multiple stores in same Magento installation.
Q. Can I check the demo site?
A. The demo links are available under the main image. For further queries please email us at email@example.com.
Q. Can I choose social accounts for Login?
A. Yes, it allows customers to choose their own social accounts for Login.
Q. As an admin can I manage social accounts enable/disable?
A. Yes, you can enable/disable module from backend.
Q. Which social account I can enable with this module?
A. You can enable Facebook and Google.
Q. Why there are limited Social Account login available in the extension?
A. Our extension has limited social accounts because many options for social account creates
confusion for customers, so we have made limited social sites available which are highly recognized .
Q.What are the benefits of Social Login?
A. The extension reduces login time and improves customers' shopping experience and due to handy login, customers enjoy their shopping process without being distracted by formal issues.
It increases traffic with an easily accessible environment, significantly increases the number of visits and reduces obstacles during the registration process.
Additionally, It does let you show the social login buttons on the cart page, which significantly reduces shopping cart abandonment for your online store.
Q. Does it store customer data in Magento after successful login from Social site?
A. Yes, it does store customer data and creates account with the following data, Name, Email address, Default billing address, Shipping address, Order related data.
Q. How does it work?
A. Our extension provides social Login buttons on the Login, Cart and Checkout pages. If you are already logged-in to any of your social accounts, then the module will automatically take the information and logged you in to the site. If not, then it will ask you to enter the login name and password.
Q. Is Social Login package encoded ?
A. No, there is no code encoded. You can customise functionalities as per the requirement.
Q. Can I install it by myself?
A. Yes, you can. For installation, please check our user guide, here is the link Installation Guide