Frequently Asked Questions
Q. Does this module support both website and store views?
A. Yes, it offers full support for multi-store and multi-website configurations, ensuring stable and consistent content generation across all your store views.
Q. Can we define the default prompts for meta details (title/description/keywords), short description, and description for products?
A. Yes, the module's configuration section allows you to enter the default prompts for meta title, meta description, meta keywords, short description, and description fields for products, categories, and CMS pages.
Q. Can the default prompts be overwritten or a custom prompt be used for each field on individual products, categories, or CMS pages?
A. Yes, default prompts can be overwritten and both can be used at the store/website level.
Q. What languages does the extension support?
A. Currently, the extension supports multiple languages, allowing you to generate content in the language of your choice.
Q. Is the content generated by the extension SEO-friendly?
A. Yes, the extension is designed to produce SEO-friendly content by incorporating relevant keywords and maintaining optimised content structure, which can help improve your site's SEO ranking.
Q. How can I obtain the required API keys?
A.
- OpenAI (ChatGPT): Go to the OpenAI Platform website, create an account, and generate a key under "View API Keys".
- Google (Gemini): Visit the Google AI Studio to generate your API key for Gemini Flash or Pro.
- Groq: Log in to the Groq Cloud Console to create your API key for lightning-fast generation.
Q. Can I customise the AI-generated content?
A. Absolutely! While the AI provides a strong starting point, you have full control to edit and tailor the content to match your brand's voice and style using the "AI Content using Custom Prompt" button.
Q. Which AI models does the extension support?
A. Our extension supports ChatGPT 3.5, ChatGPT 4, Google Gemini (Flash/Pro), and Groq (including Llama 3.3 and GPT OSS models), ensuring that you have access to a range of capabilities and features offered by these advanced AI models.
Q. Does your module support Google’s recommended character limit for content?
A. Yes, it supports the character limits recommended by Google for different types of content; this includes meta details (Keywords, Title...), product descriptions, and more. It’s designed to ensure that the generated content is optimised for search engines.
Q. How does an AI Content Generator handle ambiguous content?
A. The AI Content Generator uses advanced algorithms and natural language processing via leading models like GPT-4 and Llama 3.3 to handle ambiguous content effectively.
Q. What is an AI Content Generator?
A. An AI Content Generator is a tool that uses artificial intelligence to generate content. It can create content for various types such as meta details (Title, Keywords), short descriptions, product descriptions, and CMS pages.
Q. Is this module fully compatible with Hyva Theme?
A. Yes, the module is fully compatible with Hyva Theme.
Q. Is this module fully compatible with Breeze Theme?
A. Yes, the module is fully compatible with Breeze Theme.
Q. How can I get license key for my development website?
A. Please use the same license as live site provided with the order confirmation email on the staging site and ensure you have the latest version of scommerce/core installed i.e 2.0.9.
Once added go to
Stores>Configuration>Scommerce Configuration>Core and click on
verify. Once verified the license will start working on your staging site.
Q. Can I test the extension before buying?
A. Unfortunately we can't provide you extension for testing purposes but we have demo available for most of our extensions and happy to provide full refund if the extension doesn't work
Q. Can I request for customisation on your extensions?
A. Yes we do provide all sort of customisation for our clients at the reasonable rates. And if we believe the customisation will help our product then we also provide great discount on the customisation
Q. I have multiple websites/stores, each with a unique domain. Do I need a separate license key for each live domain?
A. Yes, each live domain requires its own license key. Our license keys are URL specific and each live domain, subdomain, subfolder requires a separate key. If you’re running multiple websites from the same Magento instance, we offer a 30% discount when purchasing license keys for two or more domains in a single order. To receive a coupon code, please contact us at support@scommerce-mage.com.
Q. How can I upgrade my extension to the latest version?
A. If your extension is within the free upgrade period (12 months from purchased date) then simply email us with your order number and our team will send you the latest version of the extension but if it is outside free upgrade period then you need to buy an upgrade using the following link
https://www.scommerce-mage.com/magento-extension-installation-service.html
Once you received the latest version of our extension then we would highly recommend to delete all the files and folder of our extension from your website first before uploading the latest version because we might have removed existing files and keeping existing files could cause problems on your website.
Q. Does my license get expired after certain period?
A. No, your license is not going to get expired but we would highly recommend upgrading to get all the latest fixes (including security fixes if any), improvements and new features. In the upgrade, we also ensure it is compatible with the latest version of Magento and when you upgrade you will have a smooth transition.
Q.Where can I download the extension files?
A. Please login into your account on our website and go to the download link under my account section to download the extension package.
Q.Can you provide a key that works for our development (NOT PRODUCTION) environment which will work on a dynamic URL, for example, 12334.gitpod.com and 4567.gitpod.com?
A. Unfortunately it is not possible to generate license keys based on the dynamic URLs.
License keys need to be generated per domain or subdomain whether it is production or non-production.
Q. How can I manually uninstall your module?
A. Please follow the below steps -:
Step 1: Navigate to our store and login to your account. Then go to the My Account Section, on the left menu click on
Composer Instructions.
Step 2: Next, run the config commands shown on the top of the page then click on the extension that you want to install. A composer require command will be revealed in the dropdown menu. Run the command then clear caches to complete the installation.
Q. Do you support SPA (Single Page Application) / PWA (Progressive Web Application) / AMP ?
A. Unfortunately, we don’t support SPA or PWA or AMP but we may be supporting them in future depending upon the demand.
- Added support for Groq as a content generation provider, expanding the available AI options for generating content.
- The model field is now included in log entries, giving you full visibility into exactly which model was used for each content generation request.
- Resolved an issue where the provider field would appear empty when the system configuration value was used.
- Resolved an issue in multistore setups where the incorrect store ID was being passed when selecting a model, ensuring each store now correctly uses its own configuration.
- MetaAI has been removed as a supported content generation provider.