Skype us at scommerce.mage or call +44(0)1483 487746
Magento Customisation / Installation Service
£87.50
Compatible with community: 1.9.x and enterprise: 1.14.x
1 hour of customisation service provided by Scommerce Mage technical support team.
Free Support
up to 60 days
Free Upgrades
up to 1 year
Fully open source
Product description
1 hour of customisation service provided by Scommerce Mage technical support team.
The Customisation service includes the following :-:
- Customisation of one of our modules to meet your requirements
- Test it thoroughly on your environment
- Resolve conflicts with other extensions if any
The Customisation service does not includes the following :-:
- Fixing other issues on your site which hasn't been caused by our extension
- Setting up cron job
We would be needing the following access to help you installing our extension:
- FTP (and SSH) access to your server
- Access to your control panel or database server
- Access to Magento admin portal
If you provide all the above information upfront, this will allow us to customise our extension as per your requirements in the fastest and most effective manner. If the customisation takes more than 6 hours, we will reduce the hourly rate to £70 per hour.
FAQ
Q. How can I get license key for my development website?
A. Please login to your account and Go to My account section > From the left menu select Generate Dev License key > Enter the Dev site url and select the extension from the dropdown and click on generate to get the license key
Q. Can I test the extension before buying?
A. Unfortunately we can't provide you extension for testing purposes but we have demo available for most of our extensions and happy to provide full refund if the extension doesn't work
Q. Can I request for customisation on your extensions?
A. Yes we do provide all sort of customisation for our clients at the reasonable rates. And if we believe the customisation will help our product then we also provide great discount on the customisation
Q. I have two live domains, do I need a separate license key for each live domain?
A. Yes you need to buy a separate license key for each live domain (www.site.com) or sub-domain (de.site.com) or subfolder (www.site.com/de). If you are buying licenses for more than four live sites in one transaction then we can offer you 30% discount on total amount
Q. How can I upgrade my extension to the latest version?
A. If your extension is within the free upgrade period (12 months from purchased date) then simply email us with your order number and our team will send you the latest version of the extension but if it is outside free upgrade period then you need to buy an upgrade using the following link
https://www.scommerce-mage.com/magento-extension-installation-service.html
Once you received the latest version of our extension then we would highly recommend to delete all the files and folder of our extension from your website first before uploading the latest version because we might have removed existing files and keeping existing files could cause problems on your website.
https://www.scommerce-mage.com/magento-extension-installation-service.html
Once you received the latest version of our extension then we would highly recommend to delete all the files and folder of our extension from your website first before uploading the latest version because we might have removed existing files and keeping existing files could cause problems on your website.
Q. Does my license get expired after certain period?
A. No, your license is not going to get expired but we would highly recommend upgrading to get all the latest fixes (including security fixes if any), improvements and new features. In the upgrade, we also ensure it is compatible with the latest version of Magento and when you upgrade you will have a smooth transition.
Q.Where can I download the extension files?
A. Please login into your account on our website and go to the download link under my account section to download the extension package.
Q.Can you provide a key that works for our development (NOT PRODUCTION) environment which will work on a dynamic URL, for example, 12334.gitpod.com and 4567.gitpod.com?
A. Unfortunately it is not possible to generate license keys based on the dynamic URLs.
License keys need to be generated per domain or subdomain whether it is production or non-production.
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